This page (together with the documents referred to on it) tells you the terms and conditions on which we supply the services (Services) listed on our websites www.triplealearning.com and www.triplealearning.co.uk (and sub domains: workshops.triplealearning.com and textbooks.triplealearning.com) (our Sites) to you. Please read these terms and conditions carefully before ordering any Services from our Sites. By ordering any of our Services, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Services from our Sites.

1. Information about us

1.1                 www.triplealearning.com and www.triplealearning.co.uk (and sub domains: workshops.triplealearning.com and textbooks.triplealearning.com) are sites operated by Triple A Learning Limited (we or us). We are registered in England and Wales under company number 4521662 and with our registered office at Spitalacre, The Street, Salcott, Maldon, Essex, CM9 8HW, United Kingdom. Our main trading address is Spitalacre, The Street, Salcott, Maldon, Essex, CM9 8HW, United Kingdom. Our VAT number is 800 8302 74.

2. How the contract is formed between you and us

2.1.                  After making an order, we will send you an e-mail acknowledging the order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to purchase one or more of the Services. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms your order (the Confirmation Email). The contract between us (Contract) will only be formed when we send you the Confirmation Email.

2.2.                  The Contract will relate only to those Services confirmed in the Confirmation Email. We will not be obliged to supply any other Services which may have been part of your order until the availability of such Services has been confirmed in a separate Confirmation Email.

3. Our obligations

3.1.                  We shall use reasonable endeavours to provide the Services, in accordance in all material respects with the information provided on our Sites.

3.2.                  We shall use reasonable endeavours to meet any performance dates specified on our Sites.

4. Your obligations

4.1.                  You are responsible for ensuring that any participant (whether they are your agent, subcontractor, representative, consultant, officer, employee or otherwise) in the Services are eligible according to International Baccalaureate rules.

4.2.                  If our performance of the obligations under the Contract is prevented or delayed by an act or omission of you, your agents, subcontractors, consultants or employees, we shall not be liable for any costs, charges or losses sustained by you arising directly or indirectly from any such prevention or delay.

5. Charges and payment

5.1.                  The price of the Services will be as quoted on our site from time to time, except in cases of obvious error. These prices exclude VAT.

5.2.                  Once a Contract has been formed we will issue you with an invoice. You shall pay each invoice that we submit to you in full and in cleared funds with 30 days of the date appearing on the invoice to a bank account nominated by us. Payment for all Services must be by credit or debit card or wire transfer or cheque.

5.3.                  Without prejudice to any other right of remedy that we may have, if you fail to pay us on the due date, we may:

(a).             charge interest on such sum from the due date for payment at the annual rate of 2% above the base lending rate from time to time of Barclays Bank plc, accruing on a daily basis and being compounded quarterly until payment is made, whether before or after any judgment. Such interest will be payable upon demand; and

(b).             suspend the provision of all Services to you until payment is made.

5.4.                  The time for payment shall be of the essence of the Contract.

5.5.                  Prices are liable to change at any time, but changes will not affect bookings in respect of which we have already sent you a Confirmation Email.

5.6.                  Our site contains the details of a large number of Services and it is always possible that, despite our best efforts, some of the Services listed on our site may be incorrectly priced. We will normally verify prices as part of our bookings confirmation procedures so that, where the Services correct price is less than our stated price, we will charge the lower amount. If the correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before confirming your order, or reject your order and notify you of such rejection.

5.7.                  We are under no obligation to provide the Services to you at the incorrect (lower) price, even after we have sent you the Confirmation Email, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

5.8   Information including, but not limited to, name, school and email address about participants in IB-approved teacher workshops may be passed to the IB for the purposes of updating their school professional development records and to validate certificates issued.

6. Our cancellations policy

6.1.                  If you wish to cancel the Contract, you must advise us in writing as soon as reasonably practicable and the following cancellations charges will apply:

6.2.                  The cancellation charges may be waived in exceptional circumstances at our absolute discretion.

6.3.                  If you (or as appropriate) your agent, subcontractor, consultant, officer, employee or representative fails to register on the commencement date of the Services, the price will be due in full and no refund will be given.

6.4.                  You may request to re-schedule the Services, provided that we receive your request to do so no later than three weeks before the commencement of the Services, save that we have the right to refuse any such request. If we re-schedule the Services then an additional £25 (twenty-five pounds sterling) handling fee will be payable by you. If you fail to pay the handling fee then we may cancel the Contract and notwithstanding the provisions of this clause, the cancellation charges in clause 6.1 shall apply.

6.5.                  We reserve the right to cancel a Contract but will endeavour not to do so. If we cancel a Contract prior to the commencement of the Services, we shall offer you the choice of either a full refund or the provision of the Services on an alternative date.

7. Intellectual Property Rights

In this clause the following definitions shall apply:

Deliverables: all documents, products and materials developed by the us or our agents, subcontractors, consultants and employees in relation to the Services in any form, including computer programs, data, reports, specifications, workshop notes, support materials, podcasts, Wikis and blogs (including in all cases drafts).

Intellectual Property Rights: all patents, rights to inventions, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, rights in designs, rights in computer software, database right, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.

7.1.                  You agree and acknowledge that all Intellectual Property Rights in the Deliverables are owned by us or (as appropriate) by our employees, agents, consultants and subcontractors and in addition that all Intellectual Property Rights created in connection with the provision of the Services shall be owned by us or (as appropriate) by our employees, agents, consultants and subcontractors.

8. Complaints

8.1.                  If there is a problem during the Services, you must report it in the first instance to Andrew Beharrell at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

9. Our liability

9.1.                  This clause sets out our entire financial liability (including any liability for the acts or omissions of our employees, agents, consultants and subcontractors) to you in respect of:

(a).             any breach of contract;

(b).             any use made by you of the Services; and any representation, statement or tortious act or omission (including negligence) arising in connection with the Contract.

9.2.                  All warranties, conditions and other terms implied by statute or common law are to the fullest extent permitted by law excluded from the Contract.

9.3.                  This does not include or limit in any way our liability:

(a).             for death or personal injury caused by our negligence;

(b).             for fraud or fraudulent misrepresentation; or

(c).             for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

9.4.                  Subject to conditions 9.2 and 9.3 and

(a).             We shall not be liable for:

(i).               loss of income or revenue;

(ii).             loss of business;

(iii).            loss of profits or contracts;

(iv).           loss of anticipated savings;

(v).             loss of data;

(vi).           depletion of goodwill or similar losses;

(vii).          loss of data or information; or

(viii).        any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.

(b).             our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance, of the Contract shall be limited to the price paid for the Services.

10. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

11. Notices

All notices given by you to us must be given to Triple A Learning Limited at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in this clause. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

12. Transfer of rights and obligations

12.1.               The contract between you and us is binding on you and us and on our respective successors and assigns.

12.2.               You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

12.3.               We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

13. Events outside our control

13.1.               We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

13.2.               A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a).             strikes, lock-outs or other industrial action.

(b).             civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

(c).             fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

(d).             impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

(e).             impossibility of the use of public or private telecommunications networks.

(f).              the acts, decrees, legislation, regulations or restrictions of any government.

13.3.               Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

14. Waiver

14.1.               If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

14.2.               A waiver by us of any default shall not constitute a waiver of any subsequent default.

14.3.               No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 11.

15. Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

16. Entire agreement

16.1.               These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

16.2.               We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

16.3.               Nothing in this condition shall limit or exclude liability for fraud.

17. Our right to vary these terms and conditions

17.1.               We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

17.2.               You will be subject to the policies and terms and conditions in force at the time that you book the Services, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to bookings previously made by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Confirmation Email.

18. Rights of Third Parties

18.1.               A person who is not a party to the Contract shall not have any rights under or in connection with it.

19. Law and jurisdiction

Contracts for the purchase of Services through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.